SESSION TOPICS
Unlocking AI’s Tourism Potential: Practical Insights and Applications
A deep dive focused on practical uses of AI in marketing, operations, revenue management, back office and front of the house
Future-Proofing the Hotel Industry: Innovating for the Global Traveler
Explore the future of hotel technology and its impact on the global traveler experience. From futuristic hotel rooms to innovative guest services, discover how tech future-proofing can elevate your hospitality offerings.
Maximizing Hotel Revenue: Direct Booking Essentials
Unlock the keys to hotel revenue optimization in this insightful session. We’ll provide highlights from the Direct Booking Summit and outline the top strategies hoteliers must prioritize in the coming years to maximize revenue. Join us for a condensed, power-packed guide to direct booking success.
Building the Future Workforce: Strategies for Attracting, Engaging and Retaining Top-Tier Tourism Professionals
Today’s workforce is more diverse and complex than ever, with a wide range of expectations and a strong desire for work-life balance. The evolving workplace must adapt to meet the needs of both employees and employers. Join us for insights on cultivating a healthy work environment that promotes teamwork, balance, and productivity, ultimately ensuring guest satisfaction.
2023 CHIEF Schedule Overview
Wednesday, November 29th
| 11:00am – 6:00pm | Registration |
| 11:00am – 4:00pm | Exchange Hub/Trade Show Setup |
| 6:00pm – 8:00pm | Welcome Reception at Exchange Hub/Trade Show |
Thursday, November 30th
| 8:30am – 10:00am | Opening Session & Keynote Panel |
| 10:00am – 10:15am | Coffee Break at Exchange Hub |
| 10:15am – 11:15am | General Session |
| 11:15am – 12:15pm | General Session |
| 12:15pm – 1:15pm | General Session |
| 1:15pm – 2:30pm | Lunch at Exchange Hub |
| 2:30pm – 3:15pm | General Session |
| 3:15pm – 3:30pm | Coffee Break at Exchange Hub |
| 3:30pm – 4:30pm | General Session |
| 4:30pm – 5:30pm | General Session |
| Evening on Own/Exchange Hub tear down |
Friday, December 1st
| 8:30am – 9:15am | Concurrent Sessions (2) |
| 9:15am – 10:00am | Concurrent Sessions (2) |
| 10:00am – 10:15am | Coffee Break |
| 10:15am – 11:00am | Concurrent Sessions (2) |
| 11:00am – 12:00pm | General Session |
| 12:00pm – 2:00pm | Awards Lunch |
| Presentation of CHIEF Awards, Industry Awards (Supervisor, Employee, Allied, Association Executive), and Special Presentation to the 2019 Young Leaders Forum | |
| Departures |
