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Prepare to turn ideas into action at this year’s Caribbean Hospitality Industry Exchange Forums (CHIEF). Explore our 2026 Schedule of Events (additional details coming soon) and download the Topics PDF below for complete listings of 2026 CHIEF Talks, General Sessions, and Break-Out Sessions.
| Time | Location | Description |
|---|---|---|
|
10:00am – 6:00pm |
Trident Ballroom |
Registration & Exchange Hub Setup |
|
4:00pm – 5:00pm |
St. Philip Room |
Speed Networking |
|
5:30pm – 6:45pm |
Trident Ballroom |
Opening & CHIEF Awards Presentation |
|
6:45pm – 8:00pm |
Trident Ballroom |
Welcome Reception at the Exchange Hub |
| Time | Location | Description |
|---|---|---|
|
8:30am – 9:15am |
Trident Ballroom |
Social Cafe at the Exchange Hub |
|
9:30am – 9:45am |
Trident Ballroom |
Kick-off session |
|
9:45am – 10:00am |
Trident Ballroom |
CHIEF Talks 1: The AI-Powered Hospitality Business: What Every Leader Needs to Know Before 2030 |
|
10:00am – 11:00am |
Trident Ballroom |
General Session 1: Future-Ready Leadership: Leading with Agility, Innovation and Confidence in an Era of Constant Disruption |
|
11:00am – 11:15am |
Trident Ballroom |
CHIEF Talks 2: Winning the Commercial Advantage: AI, Data and the Future of Revenue Growth |
|
11:15am – 12:15pm |
Trident Ballroom |
General Session 2: Beyond the Room: Unlocking New Revenue Streams Across the Guest Journey |
|
12:15pm – 1:15pm |
Trident Ballroom |
Networking Lunch |
|
1:15pm – 1:45pm |
Trident Ballroom |
Exchange Hub Networking |
|
2:00pm – 2:30pm |
Trident Ballroom |
Breakout Sessions – Set 1: Smarter Decisions Through Data: Leveraging Analytics for Better Business Performance / The Business Case for Branding and Soft Branding: Unlocking New Paths to Growth |
|
2:35pm – 3:05pm |
Trident Ballroom |
Breakout Sessions – Set 2: Developing High-Impact Middle Managers / Building Community Trust: Strengthening Resident Support for Sustainable Tourism Growth |
|
3:10pm – 3:40pm |
Trident Ballroom |
Breakout Sessions – Set 3: The Insurance Crisis: Rising Costs, Climate Risk and Hotel Viability / From Sustainability to Profitability: Making Regenerative Tourism Pay |
|
4:00pm – 4:15pm |
Trident Ballroom |
CHIEF Talks 3: The Business of Wellbeing: Building Healthier, Higher-Performing Teams |
|
4:15pm – 5:15pm |
Trident Ballroom |
General Session 3: Sustainability That Pays: Building Resilience Through Smarter Operations |
|
5:15pm – 6:15pm |
Trident Ballroom |
Exchange Hub Networking |
| Time | Location | Description |
|---|---|---|
|
8:45am – 9:15am |
Trident Ballroom |
Curated Pod Sessions/Round Tables |
|
9:30am – 10:30am |
Trident Ballroom |
Kick-off Session & CHTA Update |
|
10:35am – 10:50am |
Trident Ballroom |
CHIEF Talks 4: Wellness, Adventure and Cultural Travel: Capturing High-Value Demand |
|
10:55am – 11:55am |
Trident Ballroom |
General Session 4: The Future of Caribbean Tourism: Emerging Markets, New Demand Opportunities and Global Competitive Trends |
|
12:00am – 12:30pm |
Trident Ballroom |
Breakout Sessions – Set 4: When Crisis Hits: Building Preparedness, Response and Business Continuity Plans That Work / Creating Authentic Experiences Through Regenerative Hospitality |
|
12:35pm – 1:15pm |
Trident Ballroom |
Networking Lunch |
|
1:20pm – 2:20pm |
Trident Ballroom |
Exchange Hub Networking |
|
2:25pm – 2:55pm |
Trident Ballroom |
Breakout Sessions – Set 5: Direct Bookings, Loyalty and Building a Stronger Distribution Strategy / Building Smarter Supply Chains: Strengthening Resilience and Food Security |
|
3:00pm – 3:30pm |
Trident Ballroom |
Breakout Sessions – Set 6: Driving Business Growth Through Social Media and Influencer Marketing / Luxury or Midscale? Positioning Your Hotel for the Next Wave of Caribbean Growth |
|
3:35pm – 3:55pm |
Trident Ballroom |
Breakout Sessions – Set 7: Transforming Hospitality Performance: AI for Operations, Guest Experience and Commercial Growth / Delivering Authentic Caribbean Hospitality: Building Teams That Create Memorable Guest Experiences |
|
4:00pm- 5:00pm |
Trident Ballroom |
General Session 5: From Employees to Entrepreneurs: Empowering the Next Generation of Caribbean Tourism Innovators |
|
5:00pm – 5:15pm |
Trident Ballroom |
CHIEF Talks 5: Winning the Talent Challenge: Attracting, Developing and Retaining the Caribbean Hospitality Workforce |
|
5:15pm – 5:30pm |
Trident Ballroom |
Wrap-up |
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