Menu
Geoffrey Allain is a seasoned business leader whose career spans logistics, supply chain management, manufacturing and regional entrepreneurship. Born in Canada and raised in Saint Lucia, with periods spent overseas, Geoffrey pursued higher education at the University of Western Ontario, earning a Bachelor of Arts with Honors in 1999.
His journey commenced in 1989 when his parents, Saint Lucian Joseph “Joe” Allain and Stephanie Allain purchased the fledgling company called The Saint LUcian BEdding COmpany, more commonly known by the acronym LU-BE-CO. Seeing the untapped potential of Lubeco, Joe and Stephanie left their respective careers to embark full time on their dream – to create a recognizable brand built on integrity, quality, and service thus setting the stage for Geoffrey’s leadership. Today, Lubeco remains a family-owned business managed by a new generation of talented professionals, tradesmen and tradeswomen dedicated to continuing the high standards, values and principles.
Starting out in customer service and transitioning to regional sales, Geoffrey played a pivotal role in positioning Lubeco as a leading supplier of sleep products across the Caribbean, spearheading the launch of its first retail outlet and expanding its regional presence to include Antigua, Barbados, Dominica, Grenada, Martinique, Saint Vincent, Saint Kitts and Nevis.
His expertise in maritime logistics and regional knowledge later took him to Canada, where he worked in Montreal later moving west to take up the position of District Operations Coordinator with The Canadian National Railway (CN), Canada’s largest railway, operating a rail network that spans from the Atlantic to the Pacific coast and the United States. His leadership emphasized efficiency, customer focus, and adaptability in diverse markets.
Returning to Saint Lucia for good in 2014, Geoffrey assumes the responsibilities of both owner and Sales & Marketing Manager at Lubeco, blending his global experience with local entrepreneurship. Fluent in French and deeply committed to Caribbean development, he continues to champion innovation, sustainability, and excellence in business, positioning Lubeco as a benchmark for resilience and growth.
Dr. Patrick is an Economist. He is a First-Class honours graduate in Economics from the University of the West Indies and holds Master’s and Doctoral Degrees in Economics, from the University of Florida, with specializations in International Trade Theory and Policy, Econometrics and Macro- Economics.
Dr. Antoine possesses over thirty (30) years of experience working throughout the Caribbean, North America, Latin America, and Africa. Dr. Antoine has served as Lead Technical Advisor, Regional Negotiating Machinery, CARICOM Negotiator Agriculture and Market Access, Ambassador to the World Trade Organization; Ambassador to CARICOM; Ambassador to the OECS; Grenada’s Trade and Economic Commissioner to the Republic of Trinidad and Tobago; Ambassador Extra-ordinaire with responsibility for External Negotiations, and Chief Economic and Policy Advisor to the Government of Grenada. Dr. Antoine has also held several board appointments in the private sector, and led several board appointments and served as the Group Strategic Investment and Trade Policy Advisor for the ANSA McAL Group, for over a decade.
Dr. Antoine is currently the Chief Executive Officer and Technical Director of the CARICOM Private Sector Organization (CPSO) Secretariat, an Associate Institution of the Caribbean Community (CARICOM), which serves to mobilize private sector participation in the CARICOM Institutionality.
Crescenzia Biemans is the Managing Director of Bucuti & Tara Beach Resort and Tara Eco Supplies, the Secretary of Stimami Sterilisami Foundation and of the Bucuti Tara – GMC Nature Preservation Foundation. Currently, she proudly sits on the board of the Aruba Hotel and Tourism Association’s Environmental Committee and is a Trustee of the Caribbean Alliance for Sustainable Tourism as part of the Caribbean Hotel and Tourism Association.
Crescenzia holds a Master of Laws (LLM), Bachelor of Laws (LLB), Bachelor of Politics, Psychology, Law & Economics (PPLE), and a Minor in Artificial Intelligence from the University of Amsterdam, graduating Cum Laude in all disciplines. This extensive education equips her with a unique blend of different disciplines and expertise, which she integrates into her various roles.
Sharon Banfield-Bovell has been a passionate advocate for the growth and transformation of Caribbean tourism and human capital development for more than 25 years. A seasoned Tourism Professional, she brings extensive expertise in Tourism Planning, Policy Formulation, Human Capital Development, Tourism Product Development, and Strategic Planning.
She currently serves as Director of Resource Mobilization and Development at the Caribbean Tourism Organization (CTO), where she provides strategic direction and oversight for the Organization’s resource mobilization, sustainable and regenerative tourism, and people development portfolios. In this capacity, she leads initiatives designed to strengthen the region’s tourism competitiveness and to build capacity among the professionals who power the industry.
Prior to assuming her current role, Sharon served the CTO as Regional Human Resources Development Consultant, where she spearheaded several initiatives aimed at aligning tourism education and training with evolving industry demands.
A proud Barbadian, Sharon holds a Bachelor of Arts degree in Languages (French and Spanish) from the University of the West Indies, Cave Hill Campus, and a Master of Science degree in Tourism Planning and Development from the University of Surrey, United Kingdom.
Widely regarded by her peers as a champion for sustainable regional development, Sharon continues to dedicate her career to building a more resilient, inclusive, and future-ready Caribbean tourism sector.
Is the Head of Human Resources with Montrose Limited, with responsibility for all divisions of the group of over one thousand team members, including Ocean Hotels Barbados Limited. Having joined the group in 2019, she has driven the strategic and operational elements of the Human Resources product and worked alongside Senior Management colleagues to strengthen all pillars of human resources across the group, digitize systems and process and continue to develop knowledgeable and skilled team members.
William L. Clegg, Jr., CHA, is the regional director of development for WorldHotels and Best Western International in the Caribbean, a role he has held since joining BWH in 2018. He sources and guides prospective franchisees across the company’s 17 brands, spanning luxury to core segments.
A hospitality veteran who began his career as a Marriott bellman, Bill has held operations, sales, marketing, and leadership roles with Marriott, Sheraton, Best Western, and Choice Hotels. Before BWH, he served as Regional Vice President for Choice Hotels International, overseeing owner relations and performance-focused franchise service throughout the U.S. and Caribbean.
Bill holds a B.A. in Communication Studies from Virginia Tech and the Certified Hotel Administrator designation. He has served on numerous industry panels and has been a long-time leader within the Caribbean Hotel & Tourism Association, currently its Vice President, chair of its Membership Committee, and former nine-year chairman of the CHIEF conference.
Stacy Cox is an esteemed figure in the hospitality industry, with a career spanning over 30 years and a deep commitment to advancing tourism in the Turks and Caicos Islands. As the Chief Executive Officer of The Turks and Caicos Hotel and Tourism Association (TCHTA) since 2011, she has been a driving force behind numerous initiatives aimed at promoting sustainable tourism, advocating for industry-related matters, and spearheading marketing campaigns. Her wealth of experience includes holding various General Manager positions at prominent resorts in the Turks and Caicos Islands, showcasing her expertise in managing hospitality establishments. Stacy’s dedication extends beyond her professional responsibilities, as evidenced by her active involvement in volunteer work for several causes like Maskanoo, TCI Shines, Mentorship Programs and TCI Lil’ Chefs, demonstrating a commitment to community development and nurturing young talent within the hospitality sector.
Moreover, her contributions to executive boards, including serving as President and Chair of the Caribbean Hotel and Tourism Association’s Caribbean Society of Hotel Association Executives (CSHAE), and her current role on the board of directors of CSHAE and the newly formed Destination Management Organization in TCI, highlight her leadership qualities and strategic vision for the industry. Stacy’s commitment to continuous learning is evident through her pursuit of professional development opportunities, including online courses at prestigious institutions like Cornell University and certifications from the American Hotel & Lodging Association and as a Life Coach. Her dedication to education aligns with her belief in the importance of creating awareness and opportunities within the tourism sector in Turks and Caicos.
Furthermore, Stacy’s recent initiative, the “Women in Tourism Caribbean” social page, which boasts over 13K followers, underscores her advocacy for recognizing and celebrating women’s contributions to the tourism industry. Her personal ethos, encapsulated in the motto “Whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is pleasing, whatever is commendable – think on these things,” reflects her values and principles, guiding her actions in both her professional and personal life.
Outside of work, Stacy enjoys a range of activities, including reading, dining, and traveling, and generously mentors young women, particularly those aspiring to excel in the hospitality industry.
Jason Craparo is the Founder and CEO of Hovr, a storytelling technology company helping brands use video to drive emotion, understanding, and action. Before founding Hovr, Jason became the youngest owner/operator of Sonic Drive-In in the nation at just 21 years old. He holds an MBA from Babson College, the world’s top-ranked entrepreneurship school for 25 consecutive years, where he earned both the Roger W. Babson Award—the school’s highest honor—and the Sorenson Scholar Award for academic excellence.
Jason has also been recognized with numerous leadership distinctions, including the ABC 10News Community Leadership Award. Jason currently serves as Entrepreneur-in-Residence at Villanova University, where he also sits on the Engineering and Entrepreneurship Advisory Boards and frequently guest lectures. He mentors several startups each year, judges national business competitions, and hosts the “Moments That Matter” podcast, which explores the pivotal moments shaping exceptional leaders.
A certified private pilot for over 16 years, Jason has trained in advanced aerobatics. He lives in Philadelphia, Pennsylvania, with his wife, Lara, and their three young children.
Bio coming soon….
Sanovnik Destang is the Executive Director and shareholder of Bay Gardens Resorts. This Chartered Accountant and Chartered Financial Analyst has helped engineer a dramatic turnaround in the fortunes of Bay Gardens, using a digital marketing strategy focused on encouraging better yielding direct bookings. He has earned numerous awards including St. Lucia’s Chamber of Commerce’s ‘Business of the Year Award’ for two consecutive years, Caribbean Hotel & Resort Investment Summit 2014 Rising Star Award and was recognized by Caribjournal as Caribbean Hotelier of the Year from in 2022. He is the Past President of St. Lucia Hospitality and Tourism Association and the former 1st Vice President of the CHTA where he served as the Chairman of their Technology Task Force. Sanovnik currently holds the title of President of the Caribbean Hotel and Tourism Association (CHTA) assumed in 2024, and he has held positions on numerous boards, locally and regionally.
Blanka Dewapura is Co-Founder and Managing Partner at Oceanid Hospitality, a boutique commercial advisory firm specializing in strategic growth, revenue optimization, and brand positioning for luxury hotels and resorts across the Caribbean. With over two decades of international experience (Caribbean, North America and Asia), Blanka combines deep expertise in global sales, distribution, and digital marketing with a data-driven, results-oriented approach to hotel performance. Her career spans senior leadership roles within both branded and independent properties, where she has successfully developed commercial frameworks that drive profitability, strengthen brand equity, and enhance market visibility. Blanka’s hands-on experience extends across all key commercial disciplines—including revenue management, OTA and tour operator relations, digital strategy, and CRM implementation—allowing her to bridge strategic vision with operational execution.
At Oceanid Hospitality, she, her business partner and their team focus on helping ownership groups and resort teams align business objectives with market realities through actionable strategies and measurable outcomes. Blanka is recognized for her collaborative leadership style, cross-cultural fluency, and ability to foster strong partnerships across markets in North America, the UK, and Europe. Blanka holds a passion for mentorship and continuous learning and remains committed to supporting innovation and excellence within the evolving hospitality landscape.
Néstor Ruiz Doreste is a hospitality executive and third-generation leader at IHP Hospitality, a Puerto Rico–based family group operating branded and independent properties. With an upbringing and career that bridges operations and organizational leadership, Néstor blends data-driven management with a deep human-centered approach to service and team development. Drawing on his experience overseeing properties and leading cross-functional teams, Néstor has cultivated expertise in operational analysis, HR strategy, and property redevelopment—from concept design to brand negotiation with major flags. His current focus includes reimagining legacy hotel assets, integrating flexible work models, and developing sustainable hospitality concepts that strengthen local economies while elevating guest experience.
Mikael Doumeng is the Digital Marketing Manager at Bolongo Bay Beach Resort in St. Thomas, U.S. Virgin Islands, a family-owned and operated property celebrating 51 years of welcoming travelers to the Caribbean. As the third generation of the Doumeng family to help lead the resort, Mikael combines a deep respect for traditional hospitality with a modern approach to brand storytelling and digital guest engagement.
Focused on relatable content and consistent communication with followers, Mikael has helped position Bolongo Bay as one of the Caribbean’s most recognizable independent resorts online while sharing with global viewers just another day in the Caribbean. His digital strategy has driven the resort’s percentage of direct bookings through its own website to outperform all other online travel agencies combined—an elusive accomplishment among small, independent hotels.
Mikael also represents the Young Leaders Forum on the Executive Committee of the Caribbean Hotel and Tourism Association (CHTA)
Desiree Edwards is a dynamic Human Resources leader with extensive experience in the hospitality and tourism industry, known for her pivotal role in the successful startup of large-scale hotel operations. She made history as the first HR leader to open Sandals Barbados and later spearheaded the HR function for the launch of the Wyndham Grand Barbados Sam Lord’s Castle Resort & Spa in her current role as Director of Human Resources (People & Culture).
Desiree is a seasoned Human Resources leader with a strong background in organizational development, talent management, and employee engagement within the Caribbean’s hospitality and tourism sector. She is also passionate about building high-performing teams and fostering workplace cultures that drive excellence in service and operations. Her passion for aligning people strategies with business goals also drives growth, innovation, and service excellence across the region.
Her strategic leadership and people-centered approach of almost 20 years have positioned her as a trusted advisor in workforce transformation across the Caribbean. Desiree continues to champion human capital development and is an active voice in regional discussions on talent management, workforce readiness, and sustainable growth in the hospitality sector. She is excited to share her perspectives at CHIEF as part of the ongoing dialogue on building a competitive and agile Caribbean workforce.
Arlene Friday is the Chief Executive Officer of the Grenada Hotel & Tourism Association and Vice President of the Caribbean Society of Hotel Association Executives (CSHAE). She brings extensive experience in community organizing, strategic management, and stakeholder engagement. Since assuming leadership of the Association in December 2019, Arlene has championed innovation and collaboration, launching impactful initiatives that have strengthened service delivery and industry resilience.
With a career spanning the United States, parts of Africa, and Grenada, Arlene is a passionate advocate for community empowerment and sustainable development. She holds a Master of Business Administration in International Business and has shared her expertise as a guest lecturer at St. George’s University, focusing on international business and cross-cultural communications.
Her achievements include the Destination Resilient Award from the Caribbean Hotel and Tourism Association for exemplary leadership during the pandemic, organizing and coordinating Grenada’s national vaccination campaign to protect community health and support the safe reopening of the nation’s borders. She also received the CHIEF 2024 Award for Social Responsibility in recognition of her outstanding community outreach and recovery efforts following Hurricane Beryl. Additionally, she led a successful training initiative for 180 hospitality professionals to enhance workforce development in the sector.
Arlene serves on the boards of the Grenada National Emergency Advisory Council and the T.A. Marryshow Community College Advisory Committee. A visionary leader, she continues to promote sustainable growth, build strategic partnerships, and foster resilient communities across the tourism industry.
Ryan Forde is the Chief Executive Officer of the Barbados Hotel and Tourism Association (BHTA) with over 15 years of experience in the tourism industry. He holds a Master’s degree in Tourism and Hospitality Management from EADA Business School in Barcelona and a Bachelor’s degree with honors in International Business from the Barcelona Business School (UIBS), with a minor in Tourism Management.
Ryan’s career spans multiple countries and includes work with both international and local hotel brands, as well as eco-adventure attractions. His roles have covered every phase from development and opening to brand transitioning, reflecting his cultural adaptability and democratic leadership style.
His experience collaborating with owners, investors, regional directors, general managers, and team members keeps him attuned to industry trends. In his current position, Ryan leads the growth and direction of team members and tourism businesses in Barbados, while identifying new development opportunities for property owners.
Nicole is on a mission to rewrite the rules of HR and re-humanise hospitality. Through Banana Pepper HR, she brings her signature marketing-integrated approach to independent luxury hotels—partnering with visionary owners and operational leaders to design people strategies, cultures, and employer brands that pulse with Human Magic. Her work creates systems and remarkable teams that transform ordinary service into extraordinary guest experiences, promoting sustainable growth.
With over 20 years’ experience leading People, Culture and Employer Branding across 11 luxury openings—from Necker Island and Jumby Bay Island to Moon Gate Hotel & Spa—Nicole is the trusted advisor for leaders ready to move beyond cookie-cutter HR and lead with creativity, courage, and purpose.
A thought leader and in-demand speaker known for her engaging, unconventional perspective, Nicole is the author of the forthcoming book Help Wanted, which challenges hospitality innovators to hire for super (human) skills, lead like rebels, and create cultures like artists. A Chartered Member of both the UK’s CIPD and the Institute of Hospitality, and an active member of ABHTA and CHTA, she blends global standards with Caribbean soul.
Nicholas Ganaselal serves as the Investment Management Lead Officer for Corporates at IDB Invest, where he oversees the structuring and management of investments that promote sustainable growth across the Caribbean’s corporate sector. With more than 20 years of experience in banking and finance, Nicholas has developed specialized expertise in credit structuring, portfolio management and strategic advisory across a range of industries, including tourism, hospitality, infrastructure, energy and manufacturing.
Before joining IDB Invest, Nicholas held senior roles in corporate banking at a prominent multinational bank, where he led corporate banking activities throughout the Dutch Caribbean region. He is recognized for his proven ability to deliver innovative financial solutions, support large-scale capital projects and cultivate strong relationships with stakeholders across the industry.
Nicholas is committed to advancing the Caribbean’s tourism and hospitality sectors through smart investment, sustainable development and strategic partnerships.
With more than two decades of leadership in Barbados’ tourism and hospitality sector, Mr. Javon Griffith is recognised as a dynamic strategist and advocate for destination excellence. As General Manager of the Atlantis Historic Inn since 2014, and later overseeing Sales and Marketing for both Atlantis Historic Inn and Little Good Harbour, he has been instrumental in strengthening brand visibility, operational performance, and guest satisfaction across two of Barbados’ most distinctive boutique properties.
Mr. Griffith’s academic achievements reflect his dedication to professional mastery. A proud alumnus of the University of the West Indies, Cave Hill (BSc Hospitality & Tourism Management, Hons) and Cranfield University, UK (MSc Air Transport Management), he also holds Associate Degrees in Tourism & Travel and French & Italian for Business and Tourism from the Barbados Community College. His commitment to excellence earned him prestigious distinctions as both a Caribbean Tourism Organisation Scholar and a Barbados National Development Scholar in 2010.
Currently serving as Chairman of the Barbados Hotel and Tourism Association (BHTA), Mr. Griffith is a forward-thinking industry leader dedicated to advancing Barbados’ global competitiveness through innovation, sustainable growth, airlift expansion, and meaningful stakeholder collaboration. ensuring that tourism continues to enrich both the economy and the lives of Barbadians.
Lisa Hamilton has built her career around a passion for hospitality and the people who make it thrive. Originally from Savona, New York, she got her start at the Montauk Yacht Club, where she quickly moved up from serving tables to running events.
Since moving to St. Thomas in 1992, Lisa has become one of the leading voices in Caribbean tourism. She began her Virgin Islands career at the Marriott Frenchman’s Reef Hotel, rising through sales and marketing roles before taking on her current position as President of the U.S. Virgin Islands Hotel & Tourism Association, a role she’s held since 2008.
Lisa’s leadership extends across the region—she’s served as President of the Caribbean Society of Hotel Association Executives, led SKAL International St. Thomas, and currently serves as a Regional Vice President on the Caribbean Hotel & Tourism Association’s Board of Directors.
A champion for community and youth, Lisa also supports organizations like the Boys & Girls Club of the Virgin Islands and My Brother’s Workshop. Her work has earned her honors including the Champion of Youth Award and Caribbean Hotel Executive of the Year.
James brings over 40 years of extensive experience in tourism and hospitality leadership across the Caribbean and beyond along with a PhD in Economic Geography. He has served as President and CEO of the Aruba Hotel & Tourism Association, held leadership roles with the Curacao Tourist Board, Trinidad and Tobago Tourism Development Company, The Bahamas Ministry of Tourism and has consulted to the tourism board in Saint Lucia. In a volunteer capacity, James held the post of Treasurer for the Caribbean Hotel and Tourism Association from 2012 – 2023. He is also the Managing Director of Tourism Analytics and has been a lecturer at the University of Aruba since 2018.
Gillian Harper is the Founder and Managing Director of GH Tourism Solutions, a full-service consulting and marketing company specializing in the Caribbean region. With a proven record of driving profitable results, Gillian leads a team dedicated to helping hotels and tourism businesses, particularly underperforming properties, reach their full potential through innovative, cost-effective strategies. Her expertise spans brand development, sales and marketing management, and digital strategy, with a focus on elevating visibility, performance, and guest engagement.
Under Gillian’s leadership, GH Tourism Solutions has built a reputation for delivering tailored solutions that combine strategic insight with hands-on execution. Committed to quality, creativity, and great service, she approaches every project with a results-driven mindset. Gillian’s deep understanding of the Caribbean market continues to position her company as a trusted partner for growth and success across the region.
K. Denaye Hinds is an entrepreneur, renowned for her exceptional knowledge in sustainable hospitality, tourism and operations compliance. With over 15 years of experience, she has consistently developed and executed comprehensive strategies that deliver environmental and social impact while securing resilience and attracting investment at both destination and enterprise levels. Her journey as the Director of consulting company JustaTAAD, LLC, has seen her spearhead CSR and ESG initiatives, integrate net-zero, nature-based and circular strategies, achieve carbon neutrality in hospitality operations and conduct compliance audits, in over 5,000 rooms annually across the region for various international certification and compliance programs. Denaye is also the co-founder of ACES Collaborative, a company focused on deploying cutting-edge sustainable technologies to increase access and strengthen Caribbean resilience. With her passion and influential communication style, Denaye is a highly respected voice in the field of sustainability, inspiring and empowering diverse teams and industry groups.
Ms. Janelle M. Hopkin is President and Managing Director of Spice Island Beach Resort. A graduate of the prestigious Glion Institute of Higher Education in Montreux, Switzerland, she holds a Bachelor of Arts degree with honors in Business Administration and Hospitality Management.
Upon completing her studies, Ms. Hopkin embarked on several management internships, most notably at the Four Seasons Hotel, Park Lane and the Royal Garden Hotel, High Street Kensington in London. These experiences were extremely formative as they helped to crystallize her vision and influence the development of her now established philosophy on how high-end Caribbean hospitality should be delivered.
After returning home in 2006, Janelle spent the next fourteen (14) years learning all aspects of the business under the watchful eye and tutelage of her father, the late Sir Royston Hopkin KCMG, the founder of Spice Island Beach Resort and its former Chairman and Managing Director.
Starting as a Management Trainee, Janelle worked her way through the ranks, with key stops as the Manager of the Rooms Division and Assistant Food and Beverage Manager, eventually rising to the post of Deputy Managing Director in 2015. From that point, she worked closely with Sir Royston until she was appointed his successor in March 2020.
Since taking the reins, Janelle has astutely and successfully steered the business through one of its most difficult periods, the COVID-19 pandemic, and has subsequently embarked on an ambitious undertaking to transform the resort to meet the evolving needs of current and future consumers.
A proud mother of one, Janelle previously served on the Board of Directors of the Grenada Tourism Authority. She also serves as the Vice Chairman on the Board of the Queen Elizabeth Home for Children where her passion for the underprivileged and disadvantaged shines through.
Claire Kunzman is a seasoned marketing and communications leader specializing in elevating Caribbean destinations, resorts, and tourism brands on the global stage. As Founder & President of ABA Global Marketing, she has spent two decades shaping the reputation and visibility of the Caribbean’s most sought-after travel experiences.
With deep regional expertise and long-standing relationships across hotel groups, DMCs, and industry associations, Claire is known for creating integrated campaigns that authentically reflect the spirit of the Caribbean while driving measurable commercial results. Her work spans brand strategy, PR, social media, digital storytelling, thought leadership, and high-impact partnerships that amplify Caribbean tourism in key international markets.
Claire is a familiar voice within the region’s tourism community, regularly collaborating with CHTA and leading resorts and destinations resorts to strengthen their global presence. She has supported clients through major milestones—from openings and rebrands to crisis communications and long-term positioning—always with a nuanced understanding of the Caribbean’s culture, business environment, and competitive landscape.
Her approach blends strategic rigor with refined, editorial-level storytelling, helping partners stand out in a crowded travel marketplace while honoring the authenticity that defines the Caribbean.
After almost a decade at OBMI – a renowned resort development firm under the guidance of Thomas McCartney; she now leads Apple + Iron which was founded in 2015 under her unique and holistic design approach. She is focused on translating spaces into experiences, she is driven by her strong client relationships, hard work and balancing vision with objectives. She offers both architectural and interior design services with a sustainable approach.
Apple and Iron is based in Trinidad and has recently opened a satellite office in Barbados. She serves clients regionally, in the Southern Caribbean, with a focused skill set in hospitality design. Through the years, Michelle has worked on projects providing the creative and technical foundation for landmark projects throughout the region. This success can be attributed to her integrity, dedication and loyal clients.
Michelle brings to Apple + Iron an array of design experience in architecture and interior design. With her Masters degree in sustainable architecture, Michelle’s environmental design and planning experience focus on responsible architecture in tropical climates. Both her design aesthetic and project management experience show an impressive array of mixed-use schemes, high-rise buildings, commercial interiors and hospitality design.
Michelle specializes in boutique hotels that celebrate their location. By investing time and working closely with each client and understanding their needs, Michelle goes above and beyond to produce a holistic guest experience. She believes great properties have a keen awareness of where they are and she believes the hotels people remember have an attitude that are part of the fabric of the island they are on. Each property has their own distinct character as does each Caribbean Island. By embracing the culture and history of each location and creatively reinterpreting them into a modern, tropical experience, she tries to elevate the Caribbean to a special place in the guests’ hearts and minds.
Carlos Lugo, a leader in digital transformation for hospitality. He helped drive AI-enabled telecom innovation at Marriott International as a technology executive and next-gen Wi-Fi strategies at Single Digits as their Executive VP of Global Hospitality, and today he advises hotel owners and operators across the Caribbean and Americas through as a GAIN Strategic Advisor.
Craig Marshall serves as the Regional Commercial Director for Blue Diamond Resorts in the West Indies and also chairs the Antigua & Barbuda Hotel and Tourism Association. In his role at Blue Diamond Resorts, Craig oversees Sales, Marketing, Revenue Management, Reservations, and the launch of new properties in the region.
With 17 years of experience in the hospitality industry, including 15 years specializing in revenue management across Europe, North America, and Latin America, Craig has honed his expertise in driving business growth and enhancing guest experiences.
He is deeply passionate about advancing tourism in the Caribbean and is committed to elevating the overall visitor experience in the region. Craig currently resides in Antigua & Barbuda with his family.
In 2008, after a successful fourteen-year career in the airline operations industry with American Airlines and Air Jamaica, Saint Lucian national Ryan Matthew joined Sandals Resorts International (SRI) in its Human Resources, Training and Service Standards Division.
His professional journey within the organization continued in roles such as Operations Manager, Sandals Regency La Toc and Regional Group Manager, Human Resources and Training for the Eastern Caribbean.
In the latter, he led SRI in being a three-time winner of the Award for Excellence in Human Resource Development from the Saint Lucia Chamber of Commerce.
He currently serves as the Corporate Director, Human Resources, responsible for SRI’s Human Resources function across the Caribbean, serving close to 20,000 team members.
Over the years, Ryan has served as an exceptional resource for several human resources strategic initiatives including playing a key leadership role in many new resort openings.
Ryan’s passion for people development and belief in delivering a rewarding employee experience are evident in his leadership of major HR initiatives throughout the organization. In 2023, he received the Stewart Family Culture Award for promoting and preserving the company’s vibrant culture.
He also serves as Chairman of the Board of Trustees for the Ciceron Management Limited Staff Pension Plan and a member of the Board of Advisors of the Sandals Corporate University.
Ryan holds a B.Sc. in Business Administration and has completed professional development programs with the Disney Training Institute, Project Management Institute , American Hotel & Lodging Educational Institute, Toastmasters International, and the Mona School of Business.
Chef Erin Metivier is a passionate and dynamic culinary professional whose journey has been shaped by a lifelong immersion in food, family, and culture. From an early age, Erin was surrounded by the sights, sounds, and aromas of the kitchen. Her mother, Chef Debra Sardinha, served as Executive Chef at the Hilton Trinidad, where Erin spent much of her childhood. Those formative years ignited a deep fascination with culinary arts and planted the seeds of what would become her life’s calling.
Her grandparents, proud owners of the Blue Crab Restaurant in Tobago, further inspired her connection to Caribbean cuisine and hospitality. The combination of her family’s influence and her natural curiosity for food fostered a deep respect for tradition, technique, and creativity. To Erin, food is more than sustenance, it is a language that connects people, tells stories, and preserves culture. Erin pursued her academic and culinary training with determination, earning an associate degree in business administration from UWI-ROYTEC before advancing her studies at the world- renowned Culinary Institute of America (CIA) in Hyde Park, New York. During her time abroad, she gained invaluable experience at Castle Hill Inn in Rhode Island, a distinguished Relais & Châteaux property celebrated for its fine dining excellence.
Upon returning home to Trinidad, Chef Erin joined her family’s restaurant, 54 Saddle, as Junior Sous Chef. There, she refined her managerial skills while overseeing the pastry department, an experience that deepened her appreciation for precision and artistry in dessert creation. Currently, Chef Erin plays a significant role in the day-to-day operations of Foodlingo, a culinary brand devoted to exploring and redefining the “language of food.” Foodlingo operates under three key divisions Chef’s Table, Catering, and Culinary Education all dedicated to refining Caribbean flavors and presenting them in ways that resonate with both local and international audiences.
Throughout her career, Chef Erin has had the privilege of cooking for many distinguished guests and corporate clients, representing the essence of contemporary Caribbean cuisine with creativity and grace. Her collaborations with the U.S. Meat Export Federation (USMEF) and contributions to the Caribbean Textbook Consortium reflect her commitment to promoting regional culinary innovation and education. Grounded in faith and gratitude, Chef Erin Metivier continues to build her legacy as a visionary chef who celebrates Caribbean identity through innovation, artistry, and heart.
Adam is a lead advisor at Growth Advisor International Network (GAIN), where his focus is on how technology and wellness can maximize hotel profitability for independent, boutique or luxury hotels as well as for new hotel developments. His work has encompassed technology analysis, wellness and longevity programming, resort repositioning, new hotel conceptualization, feasibility, marketing strategy and operations.
Passionate about improving online travel, Charlie launched Triptease to help hotels deliver a better digital experience and increase direct bookings.
Charlie built his first business straight after graduating from Oxford with a degree in Engineering. He was named Young Entrepreneur of the Year by Esquire Magazine and one of HSMAI’s ‘Extraordinary Minds’. He won The Sunday Times £5M London Entrepreneur Challenge, is a Companion of CMI and a Fellow of the British American Project.
In his spare time, Charlie is a keen sailor and runner. His marathon exploits have taken him to Kazakhstan, North Korea, and Death Valley. In 2021, he set a World Record at the London Marathon dressed as Planet Earth.
From his hometown of Caguas, Puerto Rico, Chef Carlos Portela founded his life project, Orujo Taller, where he studied Puerto Rican cuisine for over ten years. His avant-garde style ranges from primitive to modern, using endemic ingredients to Puerto Rico and pre-colonial influences. He bases his cooking methods on temperature control, precision, and the flavor of Caribbean cuisine. He now brings these concepts alive at Orujo, in the bustling San Juan neighborhood of San Juan, Puerto Rico.
Recognized as a 2024 James Beard Foundation Best Chef South Finalist, he has traveled to different parts of Europe and Latin America, representing Puerto Rican Gastronomy. As a connector and advocate of Puerto Rican chefs, he works on expanding the philosophy of food sovereignty and knowledge of the cuisine of Puerto Rico and the Caribbean, which is among the most complex in history and flavor.
Portela, a Johnson & Wales University graduate in Rhode Island, belongs to different culinary organizations such as the Chaine des Rotisseurs, CREA (Culinary Research Educational Academy), American Culinary Federation, and Slow Food International. In 2020, he completed a course in Science and Cooking from Harvard X University. As a lifelong learner of the culinary arts, Chef Portela has hosted numerous workshops and training for young chefs and gastronomy enthusiasts.
Focused on relatable content and consistent communication with followers, Mikael has helped position Bolongo Bay as one of the Caribbean’s most recognizable independent resorts online while sharing with global viewers just another day in the Caribbean. His digital strategy has driven the resort’s percentage of direct bookings through its own website to outperform all other online travel agencies combined—an elusive accomplishment among small, independent hotels.
Mikael also represents the Young Leaders Forum on the Executive Committee of the Caribbean Hotel and Tourism Association (CHTA)
A native Miamian, travel enthusiast, and family man. I’m extremely passionate about travel tech, hotels, design, food, cigars, sports, and other libations.
There is no greater experience then travel and connecting with other people and cultures. My goal is helping customers reimagine guest engagement, staff effectiveness and #digitaltransformation through #personalization, #AI, and Integration.
There are a thousand things that can go right and wrong during a traveler’s journey. I’m obsessed by learning and sharing how that happens and the people and technology that help transform the business.
+20 years of experience focused around hospitality technology with expertise in the areas of guest/customer engagement, operational excellence, staff engagement, and sales & marketing.
Debra Sardinha graduated from New York City Technical College in 1991, with a Bachelor of Technology Degree in Hotel and Restaurant Management. During her academic career she gained a wealth of experience by working and volunteering in several eminent New York establishments. She has a wealth of knowledge under her belt, and her diverse Culinary experience has led her to places like the test kitchen at Ladies Home Journal, as a Chef de Partie in the United Nations Executive Dining Room and several positions with the Myriad Restaurant Group.
“Chef Debbie” is the affectionate name for this petite but very driven personality who was the first Female Executive Chef for the Hilton Americas and the Caribbean a position that she held for 7 1⁄2 years before moving on to start her own catering company. She has a serious passion for food that only grows richer as time evolves.
When asked about her Culinary point of view she states the following: “My grandfatherconsidered himself a citizen of the world a statement that never hit home until I started to explore and learn about the various cuisines of the world. While I am firmly grounded in my Trinbago roots I love the ability to innovate dishes that transcends my Caribbean borders to allow our stories to be told!”
“Our indigenous ingredients when treasured, respected and understood creates an identity that forces further exploration!” When asked to talk about herself she is very humble, but truth be told she is a trail blazer that has held our flag high. Some of her accomplishments are Executive Chef/ Owner at 54 Saddle, a grab and go and restaurant. Where she has had the honor to serve several icons like Peter Minshall, George Bovell, David Rudder, Stedman Graham and Wayne Frederick the president of Howard University.
Taste of the Caribbean Hall of Fame Member 2018. Table Talk Food Awards T&T, The Chairman’s award 2017.
She is excited about the future and has several projects that she will be working on to continue to promote the Twin Island’s Culinary treasures! Her latest concept is called Food Lingo which consist of a Chef’s Table and Catering experience. This concept encapsulates the language of food where “food art” and “Caribbean tradition” meet.
Rich Tuckwell-Skuda is the Founder and Chief Executive Officer of The Anything Group (TAG), a global company that blends strategy, software, and media to drive real growth for hotels and travel brands.
With a background that spans decades in hospitality, tech, and marketing, Rich is known not only for building one of the fastest-growing hotel agencies in North America and the Caribbean, but for his relentless push to challenge industry norms and rethink how hotels connect with their guests.
Earlier this year, Rich officially launched ALBIE — TAG’s proprietary booking engine and one of its most ambitious software products to date. Designed to let hotels sell rooms, experiences, and services in a single, unified flow, ALBIE reflects Rich’s core mission: giving hoteliers more control, better tools, and smarter systems that truly match how people travel today.
Under his leadership, TAG now manages digital and tech strategy for over 250 clients worldwide, consistently delivering measurable improvements in revenue, efficiency, and guest satisfaction.
A frequent keynote speaker and industry thought leader, Rich has presented at over 300 events across the globe, including HITEC, Direct Booking Summit, and Hotel Data Conference. He has been recognised by HSMAI on both sides of the Atlantic with Top 20 and Top 25 Extraordinary Minds Awards, celebrating his award-winning work in revenue and digital strategy.
Rich brings bold ideas, tested experience, and a deep passion for making hospitality better — not just in theory, but in practice.
Karyn Williams-Sykes is an experienced Master Trainer, Executive Coach, and Learning & Development specialist with over two decades in international hospitality. She holds a BSc in Hotel Management, MBA, MSc in International Relations, and several industry certifications.
She designs and delivers tailored workshops that align with organisational goals, focusing on sustainable training, supported by the development of internal trainers. Her sessions use adult learning principles to foster participation and engagement.
Karyn’s background includes senior L&D roles at luxury hotel groups such as Jumeirah, Kempinski, and Viceroy, plus consulting across Sri Lanka, the Maldives, and the Caribbean. She has also lectured in Hospitality Studies and related subjects.
Her expertise covers Leadership Development, Team Building, Mystery Visits, Training Needs Assessment, and Professional Development programmes, along with Wine & Spirits, Emotional Intelligence, DEI, and Anti-Sexual Harassment training. Karyn is also a dynamic keynote speaker, moderator, and talent panellist.
Bio coming soon…
Jon Whyte is a Finance, Marketing & Hospitality professional with over a decade of leadership and transformation within tourism and hospitality. As Finance & Marketing Manager for a group of resorts in Antigua, including Cocobay Resort and The Escape at Nonsuch Bay – Mr. Whyte oversees Accounting, Administration, Revenue Management, I.T. and Digital Systems across the group.
Jon previously served as Financial Controller for the Antigua and Barbuda Tourism Authority, where he developed a deep appreciation for the relationship between destination marketing, digital innovation and fiscal performance. In his capacity, Jon was central in the development of the ABTA’s Digital Marketing platforms and their formal integration into the national tourism marketing budget and strategy.
In his current role, Jon has been successful in driving data-led innovation and guest focused technical efficiency across resort touchpoints. Following the Covid-19 pandemic, Mr. Whyte spearheaded his resort group’s transition to fully paperless guest check-in and interaction systems, advancing a seamless, sustainable, and tech-enabled hospitality experience. Under his direction, Cocobay and Escape have cultivated a collective social media audience exceeding half a million followers, and his teams have twice earned national recognition—winning the Digital Excellence and Social Media Excellence Awards in 2023 and 2024.
Jon continues to champion digital transformation within the boutique resort space and advocates for a holistic approach to guest engagement, technical advancement and financial performance.
Sheba Wilson is a distinguished global leader, bestselling author, and Vice President of Human Resources at Grace Bay Resorts in the Turks and Caicos Islands. With over 14 years of expertise in People Development and Human Resources, she is passionate about creating transformational leaders and helping individuals unlock their fullest potential.
A graduate of Cornell University, Sheba is CEO of Catalyst Consulting Ltd. and Sheba Wilson Training Ltd., and the visionary behind She LEAD HR Solutions. She is a Certified Trainer, Speaker, and Coach, an Executive Director with the Maxwell Leadership Team, and an accredited DISC trainer and consultant.
A trailblazer for women in leadership, Sheba has hosted the SheWil LEAD podcast, a sponsored radio show, and now Pathways to Potential, a television program sponsored by Digicel TCI. She serves as Chairman of the Turks and Caicos Islands Community College Board of Governors and as a Commissioner on the Turks and Caicos Islands Financial Services Commission Board.
Beyond her professional achievements, Sheba is a devoted mother of four. Her personal journey of resilience and growth as a widow fuels her mission to inspire others to rise above adversity, prioritize self-care, and lead with purpose.
Bio coming soon….
COPYRIGHT 2025 © CHTA
An event hosted by
